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Signed in as:
filler@godaddy.com
Shipping: Most orders ship within 7-10 business days. With the current warm summer weather we are limiting shipping days to Monday-Wednesday. Orders placed Tuesday-Saturday will ship the following week in most cases.
Our Trees: We guarantee your tree was healthy and alive at time of shipment. All trees are thoroughly watered, inspected, and carefully packed before shipping. We do not however guarantee your tree will remain alive once in your possession. Proper care must be continued by the new owner to ensure survival. If you have any questions or concerns about your new trees please do not hesitate to contact us.
Please consider your local weather conditions and your availability to receive when placing an order. Shipping trees during periods of extreme cold or heat should be avoided when possible. If you would like us to hold your order please let us know your requested ship date at the time of purchase.
All sales final once the items have shipped, returns are not accepted.
Please contact us if there is an error with your order or a change is required. Substitutions are subject to availability and shipping status.
Refunds are given at our discretion on a case by case basis. Please contact us promptly if you have any issues with your order. If a shipment is received damaged you must notify us within 48 hours of receipt and include photographs of the damaged items and box. In some cases additional photographs, or return of the item may be required.
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